November 17 Greetings puzzlers! It's high puzzle season from now until Christmas. Please read the important information on this page, which includes info on our current production status, locations, hours, and more.
We currently have most items in stock. New website orders will ship in 0-3 business days. Some popular new styles are being made to order and take a few days to ship. If you need your order by a certain date, please communicate that with us in the order comments section. Custom puzzles ship in approximately one week. Frames take at least a week to ship.
All UPS expedited ship times are given in business days. This does not include Saturdays, and you should not expect UPS to deliver on Saturdays. Thus a 2-Day order that ships on Thursday would arrive Monday.
Our Winter 2017 print catalogs are currently hitting mailboxes, and we have seen a large increase in volume over the past few days. Order early! Frame orders will be turned off before Thanksgiving, and Custom Puzzle orders are turned off around December 1st, both until mid-January. Orders for delivery by Christmas usually cut off around December 18.