September 8, 2016
We have most styles in stock and mostly shipping same day. If we have to make one or more of your units, ship in 1-2 days.
Custom puzzles are shipping in 2-4 business days, and frames are shipping in about two weeks.
If you have a customer service issue, please email us (firstname.lastname@example.org). If you are referencing an order, please include your order number.
Factory tours: Please note that we have made a change in our factory tours. We do offer informal and brief (5-10 min) tours, weekdays 1:30 to 4:30 (closed major holidays). Lots of fun stuff to see! No appointment necessary, just show up. We cannot accommodate large groups.
Factory tours take place at our main home location, 2526 49th St, Boulder, where we make all our puzzles and also where you can purchase just about all our offerings. After the brief tour you are welcome to browse not only the showroom but our inventory stacks.
Here's a panorama photo of our factory showroom:
We also have a retail store on the Pearl Street Mall in Boulder, located at 1468 Pearl Street. The retail store is open Mon-Sat 10-7, and Sun 12-6. Closed major holidays. Here's the new storefront:
Panorama shot of our Pearl Street Mall store:
Our Winter 2015 print catalog shipped Nov 3:
If you are not on our mailing list already and want to receive one, email: email@example.com with your mailing address and we'll add you to the list. 12 pages, full color, with all our newest puzzles. As always, you can find all of our offerings on this website.
We accept all major credit cards. This website is secure! If your browser suggests otherwise, you need to refresh or clear your cache.
Shipping & Tracking: When you place a website order, the website will automatically send you an order confirmation, including order reference number. Most domestic lower 48 website orders ship via UPS Ground, and when the order ships you will receive another email from us, including a tracking number. It is standard for us to ship "no signature required" but we can require a signature if you so request.
We make our puzzles in Boulder, Colorado, USA. Thank you for your interest in Liberty Puzzles.