January 19 Greetings puzzlers! Please read this page.
We are still catching up from holidays. It's like this every year through January. We have nothing in stock. Almost everything is being made to order. New website orders will ship in about 3-4 business days. Custom puzzles 1-2 weeks. When your order ships, you will receive a tracking email. Thank you for your patience.
We re-opened January 3 after 12 days off. Since then we have shipped well over two thousand units on backorder, but we are still behind by several days. Almost all items are being made to order, and we make them generally in the order received. New website orders (placed right now) will ship in about 3-4 days, possibly sooner. This is our most backed up time of year. We will be making just about everything to order until early February.
New custom puzzle orders will ship in about two weeks (normally they ship in 1-3 days, but not this time of year). New frame orders will ship in 1-2 weeks, as always.
Thank you for your patience!
p.s. If you are a fan of Vineyard Vines, you might be interested in this puzzle. Not many left! We expect these to sell out soon.
Our Winter 2017 print catalog shipped in early November. If you want to receive one and join our mailing list, contact us. Be sure to include your mailing address in the form. Our print catalog comes out twice a year and ships in May and November. The print catalog features our 20-25 latest puzzle offerings. The only place to see all 650+ puzzles we offer is on this website.
Our main factory location at 2526 49th St in Boulder offers free tours weekdays 1:30 to 4:30. No appointment necessary. Tour takes only 5-10 minutes. Then browse over 600 different puzzle offerings. Closed major holidays.
49th Street main factory location phone number: 303-444-1442.
We also have a retail store at 1468 Pearl on the historic Pearl Street Mall in Boulder; store hours are Mon-Sat 10-7, Sundays 11-6. Currently "winter hours." Also closed major holidays.
1468 Pearl Street retail store phone number: 720-502-6947. Please note that the retail store cannot ship puzzles. Also, there is no voicemail there. If you have a customer service need, please email email@example.com.
Thank you for visiting, and thank you for your interest in Liberty Puzzles. Sit Long, Talk Much!